Dogs with trainer

Privacy Policy


This Privacy notice sets out Paws Outdoors Redruth practices with respect to the capture of and use of customer information and how and why we use this information. Please note that all data captured is held and used in accordance of the requirements of GDPR (General Data Protection Regulation). 

Data collection about you

If you are a general user of this web site, we do not capture any personal information. If you agree, our web server automatically records your computer's unique IP address (cookies). This information is stored securely and then deleted. It is used to provide statistical information about your visits to our website. You can decline to accept cookies, which means the website won't collect the data.

If you complete any of our online forms, Paws Outdoors Redruth will use this information to send you a relevant/requested information, such as newsletters, leaflets, and other business information, in accordance with GDPR (General Data Protection Regulation). We will not pass on your information for marketing purposes.

By filling in forms with your details you are giving us your permission to process and use your data in this way for as long as necessary or until you ask us to delete it.

This privacy policy only applies to Paws Outdoors Redruth web site. You should always be aware when moving to another site of how that site deals with your information by checking its privacy statement.

Paws Outdoors Redruth cannot be held responsible for the content or policy of any external website to which it links.

How/why we use your data

Under GDPR (General Data Protection Regulation), we can only use your personal data if we have a reason for doing so for example to comply with our legal and regulatory obligations, for the performance of our contract with you or to take steps at your request before entering into a contract, for our legitimate interest or those of a third party, or where you have given consent.

We gather this information to allow us to provide our services to you. The relevant information is then used by us to communicate with you on any matter relating to your services.

Use of cookies
We monitor your use of our website through the use of cookies to keep track of your browsing patterns. For further information on our use of cookies, please visit

Disclosure of your personal data

We may need to share your personal data:

 - To professional advisers or other third parties who are acting as our agents or sub-contractors to fulfil our services to you.

 - If we are under a duty to disclose or share personal information to comply with legal obligations.

In order to prevent unauthorised use we have put in place suitable physical, electronic and managerial procedures to safeguard the information we collect online and via other electronic communication channels. We ensure that we prevent personal data from being lost or used unlawfully by the use of appropriate security measures. We only allow your personal data to be accessed by anyone who has a genuine need. Those people will only access your information if authorised and will keep information about you strictly confidential.

We are committed to ensuring that your information is secure. In the unlikely event of a suspected breach of security we will notify you and any applicable regulator where we are legally required to do so.

Our website may contain links to other websites. As this notice applies only to our website, when you access links to other websites you should read their own privacy policies. We restrict any link that is made to our website from any external site containing obscene, defamatory, threatening or degrading material. We reserve the right at any time to request that a link to our website is removed from an external site. We also note that the content of any links to external sites on our website are not monitored by ourselves.


Marketing & Communication

We may wish to provide you with information about special features of our website or any other service we think may be of interest to you. You have the right to opt out of marketing at any time. You can do this by either emailing or calling us, details of which can be found under the 'Contact Us' tab. We are firmly committed to protecting your information. You can be sure that we will never pass on your information to third parties without your expressed consent.

Your Rights

You have the following rights:

- to access a copy of your personal data that we hold for you at any time.

- to instruct us to delete your personal data (under certain circumstances).

- to rectify any mistakes or make changes to your personal data.

- to restrict our processing of your personal data.

- to object to your data being used for marketing.

If you would like to exercise any of the above rights please contact us using the contact details provided ensuring you provide enough information for us to identify you. We will respond to any request within 72 hours and detail any actions that will be taken to fulfil your request.

Contacting us

We are a Data Processor and have a nominated Data Protection Officer. If you are 16 or under you must have a parent or guardian’s permission before providing any of your personal information to us.

You have a right to access all personal data relating to you. To access this please send a written request to:

Once your request is made we will tell you whether we hold any personal data relating to you, the purposes why it is being processed and to whom the information is to be disclosed.

If you have any other queries relating to our website or services you can also send an email to:

Changes to this notice

We keep our privacy notice under regular review and will place any updates on this here.


This privacy notice was last updated 12th July 2020